SPL Credit Control was established in 2017 to provide small business with the benefits of high quality, cost effective credit control services in the UK. Our staff based in the provide high-quality, reliable service, whilst retaining the personal touch and the ability to respond quickly to client needs.
Our credit management clients range from a variety of industry from fashion design and wholesale to construction, IT, recruitment, PR, architecture, accounting and legal. In all of these industries we have been able to provide a high-quality credit control function, responsible for collection of their ledger on an ongoing basis.
We work as an extension of each client’s business, working entirely under the client brand, usually we will work on your systems, we work to understand and into your processes, dealing directly other functions within the business. Our service has the benefits of an outsourced service whilst appearing to be an internal function.
Our experienced collection staff work closely with your customers to get your invoices paid quickly whilst protecting and improving your customer relations. The key to successful credit management is good communication with customers and stakeholders. Our service is focussed as far as possible on communication by phone, automating reminder emails as far as possible.
Whilst our clients put differing emphasis on objectives when outsourcing to us the majority wish to improve cash flow. SPL have a proven track record in reducing debtor days.
Why use Outsource Credit Control Services.
Most small or medium sized businesses will have a financial controller but, they rarely have the scale to justify a full-time credit control team. Many people feel comfortable about chasing customers to pay on time, and sadly this isn’t done sometimes.
A good credit controller needs specialist skills together with the right systems and processes. Regular, polite and professional contact with customers ensures that any issues are identified and resolved before the payment becomes due.
Our staff are qualified Credit Controllers with a strong cash collection background who have worked in a wide range of businesses across many industries. in a wide range of businesses and industries. We work with your business to provide a professional service at an affordable cost.